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Category: Knowledge base

Television mounting heights

A common question we're asked is how high a television should be mounted. Many people believe a flat screen television should be mounted high on the wall in the same manner as a piece of art - unfortunately while this may be aesthetically pleasing the…...
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Streaming Services – what they are and how to use them

A number different content streaming services are now available. Knowing what they do and how to use them can be a bit confusing, so this article aims to make it easier. Streaming services can be broadly broken up into two categories - audio and video.…...
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Install day checklist

You've confirmed your new AV and data system order, and installation day is imminent. Before it arrives, there are a few things to get in order to allow your installation to be completed properly and in full. Here's a helpful checklist! For ALL installations the…...
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Joinery design considerations for AV systems

Installing custom joinery is a considerable investment. The right piece of cabinetry will be a part of your home for many years to come, so it's important to make sure the design is right for your needs now and into the future. This is especially…...
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What is a UPS?

A UPS or Uninterruptible Power Supply is essentially a battery backup device for network hardware. We install a UPS into most networks for several reasons: To stabilise the incoming power supplyTo avoid network hardware rebooting during "brown outs" or other short power interruptionsAs a sacrificial…...
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How to clean LED and LCD screens

To get the best out of your screen and avoid damage it's important to clean it correctly. Before you begin, make sure the screen is cool by turning it off for at least an hour. The front surface of the screen can be cleaned by…...
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Savant Pro & Scenes

Did you know that the Savant Pro app allows you to create scenes which can then be recalled either manually or by schedule? Scenes can include all kinds of services such as Lighting, HVAC, Shades and even music or TV! Take a look at this…...
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Troubleshooting – Internet & Wifi

In the event of difficulty with accessing the internet via your DLE supplied wireless network (WiFi), it's important to figure out if the problem is with the wifi system, or the internet connection itself. Typically our WiFi systems are very robust and built to avoid…...
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NBN Installation – a “how to” guide

Migrating your internet connection to an NBN service can be a confusing process, so we've written this handy guide to explain it step by step. First, you'll need to choose an Internet Service Provider (ISP). You may already have an ISP, and they may have…...
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How long does network hardware last?

As a general rule, you can expect most network hardware to have a useful service life of 3 to 5 years. UPS units will require battery replacement, typically at 2 year intervals. Check out the article below for a full explanation of the variations possible…...
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