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Category: Knowledge base

Samsung Bluetooth Remotes

From time to time, clients encounter a problem where their Samsung TV remote controls power but will not operate any other functions. This is typically due to the bluetooth pairing being lost. Re-pairing is simple: First, unplug the TV from the power for 30 seconds…...
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Business Music

The widespread adoption of personal music streaming services combined with the affordability of high quality personal audio hardware has seen a rise in consumer expectations for business music. This article looks at how to best meet customer expectations. The key elements which must be addressed…...
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How to review Security Camera footage

This post shows a couple of useful Youtube videos which illustrate how to search for footage on a Dahua security camera recorder. We also have a handy instruction sheet for use of the IDMSS mobile app on our download page. https://youtu.be/irbpEwfcYRQ https://youtu.be/HHeUbenadoM...
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Moving house – what you need to know

Moving house can be a stressful experience at the best of times. This post outlines some helpful tips to minimise the technological woes so often associated with moving. Equipment - try to sell existing custom AV and network equipment with the property Technology moves pretty…...
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Electric Door Strikes – fail safe vs. fail secure

This short piece aims to explain some important information about the use of electric door strikes in homes. Electric strikes are a convenient way to allow keyless entry to a door. They can be triggered externally from a keypad or key fob "swipe", and internally…...
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Security alarm monitoring

If your phone line has been transitioned to an NBN based service your alarm monitoring service may no longer work correctly. DLE can help providing you a new monitoring service. We use Permaconn GPRS dialler units to provide affordable and effective monitoring for your security…...
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Foxtel “On Demand” changes for older boxes

What is changing? From 31 January 2021, Foxtel has been shutting down the On Demand feature on their older boxes. This means that iQ2, iQ1.5, iQ1 and MyStar2 boxes will be impacted. Click here to read the official statement from Foxtel: https://www.foxtel.com.au/support/on-demand-changes.html If you have one of these…...
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How to transfer your Sonos system to a new account

If your Sonos system has been setup by someone else, you'll need to transfer it to your own Sonos account in order to login, and make changes to your system. It's important to do this so you can keep your Sonos updated. The first step…...
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Troubleshooting – Internet & Wifi

In the event of difficulty with accessing the internet via your DLE supplied wireless network (WiFi), it's important to figure out if the problem is with the wifi system, or the internet connection itself. Typically our WiFi systems are very robust and built to avoid…...
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Garden Sound

A garden sound system is a fantastic way to maximise the enjoyment of your outdoor living areas in the warm months of the year. DLE offers several options to extend your entertainment systems into the great outdoors. Sheltered outdoor areas such as patios and terraces…...
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