Category: Knowledge base

A common question we're asked is how high a television should be mounted. Many people believe a flat screen television should be mounted high on the wall in the same manner as a piece of art - unfortunately while this may be aesthetically pleasing the…...

You've confirmed your new AV and data system order, and installation day is imminent. Before it arrives, there are a few things to get in order to allow your installation to be completed properly and in full. Here's a helpful checklist! For ALL installations the…...

A UPS or Uninterruptible Power Supply is essentially a battery backup device for network hardware. We install a UPS into most networks for several reasons: To stabilise the incoming power supplyTo avoid network hardware rebooting during "brown outs" or other short power interruptionsAs a sacrificial…...

To get the best out of your screen and avoid damage it's important to clean it correctly. Before you begin, make sure the screen is cool by turning it off for at least an hour. The front surface of the screen can be cleaned by…...

Did you know that the Savant Pro app allows you to create scenes which can then be recalled either manually or by schedule? Scenes can include all kinds of services such as Lighting, HVAC, Shades and even music or TV! Take a look at this…...

In the event of difficulty with accessing the internet via your DLE supplied wireless network (WiFi), it's important to figure out if the problem is with the wifi system, or the internet connection itself. Typically our WiFi systems are very robust and built to avoid…...

Migrating your internet connection to an NBN service can be a confusing process, so we've written this handy guide to explain it step by step. First, you'll need to choose an Internet Service Provider (ISP). You may already have an ISP, and they may have…...