From time to time, clients encounter a problem where their Samsung TV remote controls power but will not operate any other functions. This is typically due to the bluetooth pairing being lost.
Re-pairing is simple:
- First, unplug the TV from the power for 30 seconds (or until the red standby light on the TV goes out), then plug it back in
- Use the remote to turn the TV on
- Re-pair the remote to the TV by holding down the PLAY/PAUSE and RETURN buttons simultaneously for at least 3 seconds
A message will show on the screen to confirm that pairing has been successful, and the remote will again operate as normal.